Specific Concerns
IF you have a concern that is not addressed on this page, please don't hesitate to contact us.
When are rentals due back?
All rentals are charged per day, with discounts applied for multiple day rentals. Items are due back at the end of the next day. If you pick up an item at 3 pm on a Wednesday, the item is due back at 9pm on Thursday.
Is there a deposit due?
We want to be as customer friendly as possible, but there is a deposit fee of 8% of the items value before picking up the rental. Deposits will be returned after the item is returned, typically within 24 hours.
How do you price your rentals?
Townsend Enterprise prides itself on providing customers with competitive rates that will not break the bank. We constantly survey competitors rates and try to provide you with the cheapest alternative. If you can provide proof that a competitor has lower rates, we will beat it by a minimum of 5%